Terms and Conditions

1. Purpose

These general terms and conditions (hereinafter the "Terms") set out the conditions under which VenteKamas makes available to users its services related to the virtual currency of the game Dofus, known as "kamas".

Anyone who creates an account, submits a request or uses our services in any way acknowledges having read these Terms and accepts them without reservation.

2. Services offered

VenteKamas offers three main services for players:

• Selling kamas : you transfer your kamas to us and receive in return a payment under the conditions specified at the time of the request.
• Exchange between servers : you move your kamas from one server to another, based on an exchange rate communicated before validation.
• Account buyback : subject to verification, we consider buying back game accounts and offer you a personalized estimate.

The amounts, rates and timeframes displayed are given as an indication and may vary depending on the server, the quantity and market conditions at the time of the transaction.

3. User account

Some features require creating an account. You agree to provide accurate information and to keep it up to date, in particular your payment details.

You are solely responsible for keeping your credentials confidential. Any action carried out from your account is deemed to have been performed by you. If you suspect fraudulent use, notify us without delay.

4. Process and timeframes

Each request follows these steps: submission of the request, confirmation of the amount and terms, an in-game meeting to hand over the kamas or the account, then triggering of the payment.

We strive to process payment instantly after the actual receipt of the kamas. Timeframes may vary depending on the chosen payment method, any security checks and the availability of a member of our team.

5. Payments and payment methods

VenteKamas offers payments in France, Morocco, Spain, Portugal, Venezuela, Brazil, Colombia and worldwide. The available payment methods depend on your country and are specified at the time of the request.

• Bank transfer and instant payment solutions.
• Supported electronic wallets.
• Transfer solutions suited to Morocco, subject to availability.

Payment is only triggered after verifying the correct receipt of the kamas or the account. The payment details you provide must belong to you; we reserve the right to request supporting documents in case of doubt.

6. User obligations

By using our services, you agree to:

• be the legitimate holder of the kamas or account you offer;
• not submit any goods obtained fraudulently, stolen, or contrary to the rules of the game publisher;
• provide accurate information and cooperate with reasonable verifications;
• comply with applicable laws and these Terms.

Any breach may lead to the suspension of a request, the refusal of a transaction or the closure of your account, without entitling you to any compensation.

7. Limitation of liability

VenteKamas acts as an intermediary and uses the necessary means to provide a reliable and secure service. Our liability cannot be engaged in the event of force majeure, unavailability of the game servers, or any cause beyond our control.

We cannot be held responsible for the consequences linked to incorrect information that you may have provided to us, nor for decisions taken by the game publisher regarding your account.

8. Personal data

The data you provide to us is processed confidentially and solely in the context of performing our services. To learn more about the collection, use and your rights, see our privacy policy.

9. Changes to the terms

VenteKamas reserves the right to modify these Terms at any time in order to adapt them to changes in its services or regulations. The applicable version is the one in force at the time of your request.

The date of the last update appears at the top of this page. We invite you to consult it regularly.

10. Applicable law and disputes

These Terms are governed by the law applicable at the place of establishment of VenteKamas. In the event of a dispute, the parties will endeavor to find an amicable solution before any action.

Failing an agreement, the dispute will be brought before the competent courts in accordance with the applicable rules of law.

11. Intellectual property

All content on the VenteKamas site, including texts, graphics, logos and visual elements, is the property of VenteKamas and is protected by copyright. Any reproduction or use, in whole or in part, without prior written authorization, is prohibited.

12. Contact

For any question relating to these Terms or to our services, you can write to us via our contact page. Our team will reply to you as soon as possible.